Returns & exchanges

Easy returns and smooth exchanges – for a secure shopping experience.

✔ Free returns within 30 days

✔ Quick processing

✔ Smooth process

✔ Support if you need help

Returns – here's how it works

We offer a 30-day right of return from the date you received your order.
The product must be in new condition and returned in its original packaging.

How to make a return

Pack the product in its original packaging

Affix the return shipping label

Return the item according to instructions

Refund will be issued upon approved return

Missing a return shipping label?

Contact us by e-mail at order@treksta.se and we will send you a new one.

Do you want to change size or model?

To change the size or model, please return your item and place a new order.
This ensures that you receive your new product as quickly as possible.

This applies to returns

✔ Product must be unused
✔ Original packaging must be included
✔ All tags must remain attached

This does not apply

✖ Used products
✖ Damage from use
✖ Incomplete return

Please note

Shipping costs are non-refundable for returns.

If your product was purchased through a retailer, please contact them directly for assistance with returns or complaints.

Start your return

Need help with a return or exchange? Contact us and we will guide you.